If at any time you need to contact us, please do so through the following. Remember to include all of the information we need to help serve you better (email address, phone number, address, order ID #, etc).
Fax Order Form:  If you prefer to fax or mail us your order, go to our Fax Order Form page, print the page out on your printer, completely fill out the form and you may fax or mail us your order. We will email you when we have received your request.  Fax#: 215-238-9640. Or if you prefer, please call  484-433-4979 to place your order by phone (Mon-Fri 12:00PM-7:00PM EST).  Thank you!
International Orders: It is not our policy to ship outside of the United States because we cannot keep up with other countries’ ever changing customs regulations.  Email us for more information.
Email: Use this email link to direct any questions and/or information we need to know about your order. Please include your name, address, phone number, email address, order number and the products you ordered, and any other information we need to know.
Use this email link  for help finding a specific product or herb. We will do our best to find it for you, or direct you to another source. Please include all of the information you have on the herb so we can serve you better.
Fax: 215-238-9640
Call or Text:  (484) 433-4979
Texting is the best method of contact

Monday thru Friday 12:00 PM to 7:00 PM Eastern
Write us: Chinese Natural Herbs
1011 Arch Street Frnt
Philadelphia PA 19107